Updated : 1st January 2009
Welcome to the Tregorwhisky.com General Terms and Conditions, which apply to your use of the Tregorwhisky.com Website. By accessing this Website, you agree to be bound by them. Please read the following points carefully, as use of our website and purchase of our products means that you agree with them..
1. General provisions :
Once a user has filled out the site order form and confirmed the order (the order is confirmed by clicking on the order confirmation button) this will then result in the full and binding acceptance of these General Terms and Conditions which will be the only terms applicable to the contract thereby entered into.
The Customer agrees not to resell the Products. The Customer agrees that all his orders are for his personal consumption or for the personal consumption of any other person to whom the Products are being sent at the Customer's request. In the latter case, the Customer, on behalf of such third party, accepts these General Terms and Conditions.
Tregorwhisky.com reserves the right not to accept payment, and therefore not to confirm, for whatever reason, any order, including but not limited to reasons resulting from product supply, a problem with the order received, or a problem in completing the delivery.
2. Legal restriction :
In accordance with the French government ruling n°59-107 dated 7 January 1959 and the French law n°74-631 dated 5 July 1974, the sale of alcohol to young people under the age of 16 is forbidden. Anyone ordering alcoholic drinks from Tregorwhisky.com must therefore be at least 16 years of age as of the date the order is placed.
3. Prices :
Our prices are shown on our website including French VAT. If we are unable to supply a particular item that you have ordered or if the correct price for an item is different from the price on your order, we will notify you as soon as we can after receiving your order. If this happens, you may cancel your order and we will refund you any money that you have paid. The Customer can cancel an order, in this case, the cancellation of the order must be emailed to Tregorwhisky.com no later than six hours after the order has been confirmed by mean of the email Tregorwhisky.com has sent, giving the customer its loggin and password details. The prices on our website will remain valid until such time as we decide to alter them. You will be notified of shipping and tax costs automatically before you submit your credit card details
4. Payment :
You can pay by any Visa or MasterCard. To ensure that shopping on-line is secure, your credit/debit details will be encrypted by our bank Crédit Agricole, to minimise the possibility of someone being able to read your details as they are sent to us over the Internet. The prices displayed on our website are in Euros.
5. Delivery :
We can deliver goods mainly to countries in the European Community as per the list which will appear in the scrolling box accessible when a Customer creates an account. If a country does not appear in the scrolling box, you may contact us directly by email to check if we can supply the goods to your country and in which conditions we can do it.
The delivery time given to the Customer by Tregorwhisky.com may vary depending on the country involved. We will make every effort to deliver within the time stated on our website but we will not be liable for any loss caused to you by late delivery. If the goods are not delivered within the delivery time that we quote for that item, please contact us by email. We will try to ensure that you receive your order as quickly as possible.
6.Transfer of Risk :
The transfer of risk of the Products takes place when the carrier delivers the goods where the customer specifically asked it to be delivered with or without signature.
7. Tax and Import Duties :
The purchaser is responsible for paying any import duties levied by their own country.
8. Returns and refunds :
We believe that you will be delighted with your product, but there may be occasions where you feel it necessary to return an item. We aim to keep the process as simple as possible. If you wish to return your order and/or request a refund you must inform us by email within 7 days of receiving your order. After we have sent you a confirmation and a return N°, you can then return your order in its original condition to Tregorwhisky.com within 30 days of the date on which you receive it at the following address :
Celtic whisky Compagnie - 3, Crech ar Fur - 22610 Pleubian - France
You will be responsible for the item or items until they reach us. For your own protection, we suggest you use a secure delivery method that requires a signature upon delivery. If you return the product in its original condition, we will refund you any money that you have paid us for that product within 30 days of our receiving it. All you pay for is the return carriage of the goods. If you return an item to us that is faulty, which you did not order or for any other reason that is our fault, we will also pay you the cost of the return carriage. If this happens, please contact us first by email first and we will let you know how you should send the item to us. Goods may incur duty charges if you fail to make it clear that the package is a "return" to France and not an import. In the event of documentation being completed incorrectly and tax or duty subsequently being charged to Tregorwhisky.com, the sum involved will be deducted from your final refund.
9. Our responsibility :
10. Copyright /Trademarks/Data Protection :
11. Invalidity /Force Majeure /Applicable law /Competent Courts :
If any one of the clauses of these General Terms and Conditions are, for whatever reason, declared invalid or invalidated for any reason, this will not affect the application or the validity of the other clauses. The clause declared invalid, or invalidated, will be replaced by the disposition closest to that clause.
Neither Tregorwhisky.com. nor the Customer will be held liable for any failure to perform their obligations as a result of a force majeure beyond their control, including but not limited to the following : war, riot, insurrection, interruption of transport systems, problems relating to export and import, strikes, lock-out, shortage of Products, fire, earthquakes, storms or floods.
All use of this website shall be subject to the terms and conditions stated. We may change or withdraw any part of our website, or may refuse you access to the website at any time if we consider it necessary. The laws of France govern these General Terms and Conditions, and only the courts of France will decide any disputes. Your statutory rights are not affected by anything contained within these terms and conditions.
12. Company's details :
Celtic Whisky Compagnie - 3, Crech ar Fur - 22610 Pleubian - France
Tél : (33) 02 96 16 58 08
Fax : (33) 02 96 16 58 09
SIRET : 412 036 139 00027
TVA : FR 84412036139
R.C.S. : Guingamp B 412 036 139